AD~net 

Algoma District Community Network



 









 

 

 Xplornet Pulls Out of North Algoma

 
revised 02 Apr 08

Xplornet, a wholly owned subsidiary of the Barrett corporation, recently informed the north Algoma communities of Hornepayne and Wawa that effective 30 Apr 08 Xplornet fixed wireless broadband Internet service would no longer be available in the communities.  Xplornet has operated fixed wireless access in the area since 2005. There is no word on any impact on service to Dubreuilville.

Xplornet indicated that there was “… insufficient market demand to continue to provide fixed wireless services…”

This action will leave Hornepayne with only dial-up access for the ordinary residential user. The MUSH (Municipal, University, Schools and Hospital) sector and commercial users will still be able to acquire access through the Ontera operated SAP (Service Access Point) established several years ago as far of an ADnet managed and NOHFC/FedNor funded project. The SAP is nearing the end of its useful life and will need replacement with upgrades in the near future. 

Wawa is hit less severely because it has Shaw, Bell and Ontera offering various degrees of alternate services to the municipal core areas.  In addition, it is also on the deferral account list to expand Bell DSL access to Hawk Junction and Michipicoten FN (subject to their consultation and approval) once the legal problems are resolved. In all cases, users not living within the DSL and cable service areas will lose access as well as will all rural subscribers.

This is  confirmation of the position routinely expounded by ADnet in its presentations  that the private sector service providers are profit driven and if they cannot make that profit, they will pull out or not provide service initially.

ADnet continues to work with the north Algoma communities and the Northeast Mayors Group to acquire full broadband access to the communities and associated rural areas.

This is copy of the e-mail Xplornet sent to Hornepayne subscribers

 

 

March 27th, 2008

 Good afternoon,

After an extensive review, it has been determined that there is insufficient market demand to continue to provide fixed wireless services in your area. Therefore we have come to the difficult decision of terminating our fixed wireless high-speed Internet service in your area on April 30th, 2008.

 To minimize the inconvenience to you by ensuring continued access to high-speed Internet we have a very special offer for you.   

SPECIAL OFFER 

We would like to extend an opportunity for you to join the tens of thousands of other Canadians -- including many in Ontario -- currently enjoying their high-speed Internet through our state-of-the-art Xplornet satellite service.   

The satellite system uses a 67cm dish every where in Canada – similar in size to satellite TV services – and our highest speed package (KaBoom) is 2Mbps.

 For a limited time only, we would like to offer you the equipment and a basic installation at no charge1 - a saving of $2992 plus installation costs.  As well, we would also like to offer you our KaZam package (download speed up to 512kbps)3 at the same rate that you are paying today.  

If you would like to upgrade to the higher packages KaZoom, KaBang, or KaBoom, you will receive 25% off the listed price. 4 For additional details, please visit our Web site at www.xplornet.com.  

You will be receiving a phone call from us shortly to answer any questions you may have and to make any arrangements necessary.  If you have any questions please feel free to ask us then or you can always call us at 1-866-841-6001 or email us at customers@xplornet.com

Again, our sincerest apologies for any inconvenience this may cause. We hope that we’ll be able to continue to serve you.  

Best Wishes,

Allison Lenehan

Chief Marketing Officer

 

1Equipment remains the property of Xplornet Internet Services.  If the service is terminated the equipment must be returned to Xplornet. If it is not returned a charge of $499 will apply.   2After $100 instant rebate. 3Actual speed online may vary with your technical configuration, Internet traffic, server or other factors. 4 Pricing valid for period of contract.